Sinkholes

Our adjusters have extensive training and experience in sinkhole investigation, remediation and subsequent repairs.  They will work diligently to reach an equitable settlement agreement between the insured and the carrier.

• Available to accept new assignments 24/7. Upper management is on call after hours. (No answering service – No remote call centers)
• 24 hour contact on all new assignments.
• Complete a neighborhood canvass.
• Obtain recorded interviews upon request.
• Obtain video interviews and damage assessments upon request.
• Research public records of neighboring homes to verify the presence of sinkhole activity.
• Research public records to confirm ownership of the property.
• Prepare pre-grout estimates.
• Review geological reports and coordinate remediation/stabilization bids.
• Review remediation/grouting bids and get an agreed cost for stabilization.
• Monitor remediation/grouting and stabilization.
• Monitor partial and complete contents pack outs.
• Assist in temporary lodging and other additional living expenses when necessary.
• Complete Insured to Value calculations upon request.
• Complete interior diagrams and roof diagrams upon request.
• Meet with restoration contractors and/or structural engineers when necessary, along with the insured to get an agreed scope and cost for post grout repairs. Our adjusters write their own restoration estimates based on a scope of damage that they deem fair and reasonable.  Our adjusters review all engineering plans and drawings and incorporate the structural engineer’s proposed method of repair into their estimates.
• Monitor the restoration process to conclusion.